Navnath Jagtap

1. Introduction

NAVNATH JAGTAP respects your privacy and is committed to protecting personal data in compliance with Indian laws including the Information Technology Act, 2000 and applicable rules.

This Privacy Policy explains how we collect, use, store, and protect your information.

2. Information We Collect

We may collect:

A. User Information

  • Name
  • Business details
  • Contact information
  • KYC documents

B. Device Information

  • IP address
  • Browser type
  • Operating system

C. Cookies & Tracking Data

  • Website usage analytics
  • Session tracking

D. Message Data

  • Message templates
  • Delivery reports
  • Opt-in confirmations
  • Customer consent records

3. Purpose of Data Collection

We collect data to:

  • Provide messaging services
  • Process WhatsApp and RCS communications
  • Verify business accounts
  • Ensure regulatory compliance
  • Improve service performance

4. Consent for WhatsApp & RCS Data Processing

Users must:

  • Obtain explicit opt-in from customers.
  • Maintain consent records.
  • Use data strictly for authorized communication.

NAVNATH JAGTAP processes message data only as a service provider.

5. Legal Basis for Processing

We process data based on:

  • Contractual necessity
  • Legal obligations
  • Legitimate business interests
  • User consent

6. How We Use Collected Data

Data is used to:

  • Enable messaging functionality
  • Provide support
  • Prevent fraud
  • Improve system security
  • Generate performance reports

We do not sell personal data.

7. Data Retention & Deletion

We retain data:

  • As long as required for contractual obligations.
  • As required under Indian law.
  • For dispute resolution.

Users may request deletion subject to regulatory requirements.

8. Data Sharing with Third Parties

We may share data with:

  • Meta Platforms (for WhatsApp API processing)
  • Google (for RCS services)
  • Telecom operators
  • Cloud hosting providers
  • Government authorities when legally required

All sharing is limited to service delivery purposes.

9. Security Measures & Encryption

We implement:

  • SSL encryption
  • Secure servers
  • Access control mechanisms
  • Data encryption during transmission

While we take reasonable measures, no system is 100% secure.

10. Cookies & Tracking Technologies

We use cookies to:

  • Maintain session login
  • Analyze website performance
  • Improve user experience

Users may disable cookies via browser settings.

11. Data Transfer & Storage (India-Based)

Data is primarily stored in India or compliant cloud infrastructure.

Cross-border transfer may occur where required for WhatsApp or RCS processing, subject to safeguards.

12. User Rights

Users may:

  • Request access to personal data.
  • Request correction of inaccurate data.
  • Request deletion (subject to compliance).
  • Withdraw consent.

Requests can be made via email.

13. Policy for Children

Our services are not directed to individuals under 18 years of age.

We do not knowingly collect children’s data.

14. Updates to Privacy Policy

We may revise this Policy periodically.

Updated versions will be published on our website.

15. Governing Law (India)

This Privacy Policy shall be governed by Indian laws.

Disputes shall be subject to Pune jurisdiction.

16. Contact Information

NAVNATH JAGTAP
CTS NO 363/364, Hagirathi Appt
Pimple Gurav Main Road, Gaothan
Pune – 411061, Maharashtra
Phone: 9689996899
Email: navnathjagtap9999@gmail.com

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